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Concierge Services

Concierge Services

Employees answering phone calls in office
For immediate assistance:

Please call (877) 258-3123

Get VIP Treatment:

Highmark Concierge service – your one-call resource for help with coverage questions.

Sometimes understanding your health benefits can be a challenge.  But as an ACSHIC member, you’ve got a direct line to the answers you need – your personal Highmark Concierge service.

Highmark Concierge service is available to discuss your benefits and answer your coverage questions on these and other topics:

  • Understanding Explanation of Benefits statements and other plan documents
  • Receiving preventive checkups at work and personalized recommendations
  • Exploring member discounts


We’re your lifeline:

Please contact the number on the back of your Highmark Blue Cross Blue Shield ID card and enter your identification number from your ID card when prompted. By entering that number, you will be routed directly into our Concierge member service area.

View Concierge Services Brochure

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