The Highmark medical plan offers tools and resources for every step on the path to better. With Highmark, you have access to:
Dedicated Support
Your dedicated Highmark Well360 team is made up of nurses, wellness coaches, social workers, and customer care advocates. They can help you understand your coverage, coordinate your care, and find the right tools to help you manage your health. Call 844-946-6238.
Virtual Care with Well360 Virtual Health
No more waiting rooms, no more waiting to schedule. Well360 Virtual Health lets you see a board-certified provider for symptoms and conditions that can be treated from home including 24/7 urgent care and more.
Virtual Joint Health with Thrive by Sword
Relieve muscle and joint pain from home, whether it’s acute pain or chronic discomfort. The virtual joint health program connects you with a physical therapist for customized training and tips for enhancing your mobility. You’ll receive a tablet with motion-tracking technology and direct chat support with your PT.
Virtual Pelvic Health with Bloom by Sword
Improve your pelvic health with a customized exercise plan that you complete in the privacy of home. The virtual pelvic health program connects you with a physical therapist for customized support. You’ll receive a Bloom kit that syncs with the program app.
Wellness Coaches
When you’re trying to build better habits, having someone in your corner makes the difference. Our coaches work one-on-one with you, providing the personalized guidance you need. They can help you lower stress, sleep better, quit tobacco and more.
Blue365℠
Save on your health journey. Join Blue365 for free to get savings and achieve a healthier you. From discounts on workout gear to personal wellness to healthy meal services, Blue365 gives you members-only deals you won’t want to miss.
24/7 Nurse Access
Get professional health advice any time, day or night. With 24/7 Nurseline, you’re never alone when a health issue pops up. Our skilled nurses can help you navigate urgent medical situations and find care quickly. Call the number on the back of your medical ID card.
Stay on top of it all with My Highmark
The My Highmark member portal helps you keep things running smoothly.
All your plan details, all in one place. My Highmark is your one-stop digital experience for accessing everything your plan has to offer. Scan the QR code to download the My Highmark app. You can also visit MyHighmark.com.
Manage Your Plan
- Review your benefits: Get important info on your benefits and coverage
- View your member ID card: Download a digital version for easy access
- See claims: View your claim status and explanations of benefits (EOBs)
- Estimate costs: Predict out-of-pocket prices for procedures and services
- Budget: Track progress on your deductible and out-of-pocket maximum
Get Care Quickly
- Find doctors and hospitals: Search for in-network providers near you
- Schedule virtual visits: See a provider through Well360 Virtual Health
Reach your Health Goals
- Complete a health assessment: Then get recommendations based on your goals, medical history, and lifestyle.
- Explore digital tools and virtual programs.