Effective Date: 5/1/2025

We respect your privacy and are committed to being transparent about how we collect and use information on both our website and mobile app.

1. Information We Collect

We use basic analytics tools, such as Google Analytics, to collect anonymous data about how visitors interact with our site and app. This includes information such as page views and general usage patterns. We do not collect or store any personal information through the website or app.

2. Email Subscriptions

If you choose to subscribe to our email list, your email address will be securely processed and stored by our third-party email provider. You may unsubscribe at any time using the link included in any email you receive.

3. Use of Cookies

Cookies are small text files used to improve your browsing experience and help us understand site and app performance. By continuing to use our website or app, you consent to the use of cookies as described.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties. Any data collected is used only to improve the functionality, performance, and content of our website and app.

5. Disclaimer

Thank you for choosing to be part of our community at Allegheny County Schools Health Insurance Consortium (“we,” “us,” “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please use the Contact Us form available on www.acshic.com.

The Board of Trustees for the Allegheny County Schools Health Insurance Consortium (“ACSHIC”) maintains this website and app for the benefit of its members. All information, content, and material on this website and app are for informational purposes only and are not intended to serve as a substitute for the consultation, diagnosis, and/or medical treatment provided by a qualified healthcare professional. Additionally, although this website and app may include links to other third-party resources, including, but not limited to, other apps, websites and submissions provided by healthcare service providers, ACSHIC is not responsible for the accuracy or content of the information contained in those third-party sources.

Please DO NOT submit or include protected health information, such as a birth date or personal medical information, through this website or app. Only questions involving general plan benefits, wellness services, or technical issues may be submitted using the Contact Us form.

You may also contact Highmark Connect at (844) 946-6238. You will need to provide your Group Number and ID Number.

6. Updates

This privacy policy may be updated periodically. Any changes will be posted on this page with a revised effective date.